Privacy Policy
Effective Date: May 2025
This Privacy Policy explains how we collect, use, and protect your personal data when you visit the My School Experience Cards website (“we”, “our”, or “us”). We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The My School Experience Cards website is operated by Dr Rachel McKeating and Dr Deanne Bell, Educational Psychologists. Our aim is to support professionals working with children in schools through the use of practical, strengths-based card tools.
If you have any questions about this policy, you can contact us at:
Email: contact@myschoolexperiencecards.com
2. Information We Collect
We may collect and process the following personal data:
-
Contact Information: when you fill out a form, place an order, or contact us via email (e.g. name, email address, delivery address).
-
Order and Payment Information: including details necessary to process your order, such as your postal address. Payments are processed securely by a third-party payment processor (e.g. Stripe); we do not store card details.
-
Website Usage Data: including IP address, browser type, time of visit, and pages visited, collected via cookies or analytics tools (see section 6).
3. How We Use Your Information
We use your data to:
-
Fulfil and manage your orders and enquiries
-
Communicate with you regarding your purchases or questions
-
Improve our website and user experience
-
Comply with legal obligations
We do not use your data for unsolicited marketing unless you have explicitly opted in.
4. Legal Basis for Processing
We rely on the following lawful bases under the UK GDPR:
-
Contract – for processing orders or responding to enquiries
-
Legitimate Interests – to improve our service and manage our website
-
Consent – for sending optional marketing emails (only with your permission)
-
Legal Obligation – to comply with financial or regulatory obligations
5. Sharing Your Information
We do not sell or rent your personal data. We may share it with:
-
Service providers (e.g. website host, email service, payment processor)
-
Couriers or delivery services for fulfilling your order
-
Professional advisers or legal authorities when legally required
All third parties are required to safeguard your information and only use it as instructed.
6. Cookies and Analytics
Our website may use cookies or tracking tools (like Google Analytics) to understand how visitors use our site. Cookies are small data files stored on your device.
You can choose to accept or decline cookies in your browser settings. Disabling cookies may affect site functionality.
7. Data Storage and Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal and accounting requirements. Data is stored securely and access is restricted.
8. Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Correct or update your information
-
Request deletion of your data (where legally permitted)
-
Object to or restrict certain types of processing
-
Withdraw consent at any time (for example, to unsubscribe from emails)
To exercise any of these rights, please contact us using the details provided in section 1.
9. Children's Data
Our website is not intended for children. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page and dated at the top. We encourage you to check this page regularly for updates.
Contact Us
If you have any concerns or wish to make a complaint about how we handle your data, please contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
